{"id":16,"date":"2024-10-28T12:31:42","date_gmt":"2024-10-28T10:31:42","guid":{"rendered":"http:\/\/www.porchswingcover.com\/?page_id=16"},"modified":"2024-10-28T13:39:10","modified_gmt":"2024-10-28T11:39:10","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/www.porchswingcover.com\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<section class=\"wpb-content-wrapper\">[vc_row][vc_column][vc_column_text]<!-- \/wp:post-content --><\/p>\r\n<!-- wp:paragraph \/--><!-- \/wp:paragraph --><!-- \/wp:list --><!-- \/wp:list -->\r\n<p>&nbsp;<\/p>\r\n<!-- wp:paragraph --><!-- \/wp:paragraph -->\r\n<p>&nbsp;<\/p>\r\n<!-- wp:paragraph -->\r\n<p>&nbsp;<\/p>\r\n<!-- wp:paragraph -->\r\n<h2>Returns and cancellation<\/h2>\r\n<p><!-- \/wp:paragraph -->Orders on sale and custom orders can\u2019t be returned and refunded.<\/p>\r\n<p class=\"p1\">In all other situations, we take returns within 7 days from the order&#8217;s arrival. there is a 50% restocking fee for any returns plus a shipping fee both ways plus any customs fees. We will make the refund as soon as we receive the item back in proper (new) condition.<\/p>\r\n<p class=\"p1\">We accept cancellations made within 12 hours of placing the order, excluding a 5% fee.<\/p>\r\n<!-- wp:paragraph -->\r\n<h2>Exchanges<\/h2>\r\n<!-- \/wp:paragraph -->\r\n<p><!-- wp:paragraph -->We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at alona@porchswingcover.com with a picture of a damaged or defective item, and we will get back to you.<\/p>\r\n<h2>Need help?<\/h2>\r\n<!-- \/wp:paragraph -->\r\n<p><!-- wp:paragraph -->Contact us at alona@porchswingcover.com for questions related to refunds and returns.<\/p>\r\n<!-- \/wp:paragraph -->\r\n<p>&nbsp;<\/p>\r\n[\/vc_column_text][\/vc_column][\/vc_row]<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] &nbsp; &nbsp; &nbsp; Returns and cancellation Orders on sale and custom orders can\u2019t be returned and refunded. In all other situations, we take returns within 7 days from the order&#8217;s arrival. there is a 50% restocking fee for any returns plus a shipping fee both ways plus any customs [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-16","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.porchswingcover.com\/index.php\/wp-json\/wp\/v2\/pages\/16","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.porchswingcover.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.porchswingcover.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.porchswingcover.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.porchswingcover.com\/index.php\/wp-json\/wp\/v2\/comments?post=16"}],"version-history":[{"count":9,"href":"https:\/\/www.porchswingcover.com\/index.php\/wp-json\/wp\/v2\/pages\/16\/revisions"}],"predecessor-version":[{"id":4975,"href":"https:\/\/www.porchswingcover.com\/index.php\/wp-json\/wp\/v2\/pages\/16\/revisions\/4975"}],"wp:attachment":[{"href":"https:\/\/www.porchswingcover.com\/index.php\/wp-json\/wp\/v2\/media?parent=16"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}